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Evidence Guide: CPPWMT4032 - Educate clients on waste management

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CPPWMT4032 - Educate clients on waste management

What evidence can you provide to prove your understanding of each of the following citeria?

Plan waste management information provision.

  1. Research is conducted to identify waste management information requirements in consultation with relevant personnel.
  2. Waste management information and education target groups are identified according to organisational requirements.
  3. Waste management information session is planned and documented according to organisational requirements.
Research is conducted to identify waste management information requirements in consultation with relevant personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Waste management information and education target groups are identified according to organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Waste management information session is planned and documented according to organisational requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide waste management information to clients.

  1. Waste management information is checked to ensure it provides client with practical options for managing and minimising waste.
  2. Waste management information is delivered in a clear and concise manner, and opportunities are provided for client to confirm and clarify understanding.
  3. Client is provided with suitable documentation and reference materials to meet information requirements.
Waste management information is checked to ensure it provides client with practical options for managing and minimising waste.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Waste management information is delivered in a clear and concise manner, and opportunities are provided for client to confirm and clarify understanding.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Client is provided with suitable documentation and reference materials to meet information requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist clients to access additional information.

  1. Client is provided with sources of additional information to meet ongoing waste management information requirements.
  2. Information on organisations and waste management services are provided to meet client information requirements.
Client is provided with sources of additional information to meet ongoing waste management information requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information on organisations and waste management services are provided to meet client information requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan waste management information provision.

1.1.

Research is conducted to identify waste management information requirements in consultation with relevant personnel.

1.2.

Waste management information and education target groups are identified according to organisational requirements.

1.3.

Waste management information session is planned and documented according to organisational requirements.

2.

Provide waste management information to clients.

2.1.

Waste management information is checked to ensure it provides client with practical options for managing and minimising waste.

2.2.

Waste management information is delivered in a clear and concise manner, and opportunities are provided for client to confirm and clarify understanding.

2.3.

Client is provided with suitable documentation and reference materials to meet information requirements.

3.

Assist clients to access additional information.

3.1.

Client is provided with sources of additional information to meet ongoing waste management information requirements.

3.2.

Information on organisations and waste management services are provided to meet client information requirements.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan waste management information provision.

1.1.

Research is conducted to identify waste management information requirements in consultation with relevant personnel.

1.2.

Waste management information and education target groups are identified according to organisational requirements.

1.3.

Waste management information session is planned and documented according to organisational requirements.

2.

Provide waste management information to clients.

2.1.

Waste management information is checked to ensure it provides client with practical options for managing and minimising waste.

2.2.

Waste management information is delivered in a clear and concise manner, and opportunities are provided for client to confirm and clarify understanding.

2.3.

Client is provided with suitable documentation and reference materials to meet information requirements.

3.

Assist clients to access additional information.

3.1.

Client is provided with sources of additional information to meet ongoing waste management information requirements.

3.2.

Information on organisations and waste management services are provided to meet client information requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must plan, document and present waste management information to clients on two separate occasions.

While educating clients on waste management, the person must:

conduct research to identify current waste management information and issues, and plan waste management information provision to selected target client groups

match waste management information provision to identified client education needs

present waste management information clearly and concisely using active listening and questioning strategies

use presentation techniques which summarise key points and focus on key messages

use a computer to document waste management information

collate and disseminate appropriate industry information to assist clients to source required waste management information

follow organisational procedures and comply with regulatory and legal requirements.

A person demonstrating competency in this unit must demonstrate knowledge of:

classifications of waste

environmental issues relating to life cycle of products and renewable energy

hazards and risks associated with waste management including hazardous substances and dangerous goods

licensing issues in waste management

organisational policies and procedures and regulatory and legal requirements relating to educating clients on waste management

range of services provided by waste management organisations

waste assessment processes

waste containment methods

waste disposal and recovery methods

waste types, streams, characteristics and non-conformances.

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Research must include:

identifying changes in waste management services

identifying new waste management trends and issues

reviewing records of client compliance levels

reviewing records of common client enquiries.

Relevant personnel must include at least two of the following:

clients

managers or supervisors

other stakeholders

staff.

Compliance requirements must include:

commonwealth, state and territory legislation relating to educating clients on waste management, including:

environmental protection

hazardous substances and dangerous goods

industry codes

work health and safety

licensing requirements.